Terms and Conditions:
KrisFlyer members can now earn miles when booking a CruiseEscapes holiday on any of the world’s major cruise lines.
- Although 'CruiseEscapes – a Cruise partner of Singapore Airlines takes all care in informing members and guests of the most up to date and correct information, it remains the responsibility of clients to ensure that they are familiar with all terms and conditions relating to individual travel products, visa and immigration, health and customs requirements associated with their travel.
- Following is an overview of general items for you to consider in relation to your travel, however the overview may not be absolute in its content and clients must thoroughly check all details in regard to their travel plan. CruiseEscapes is happy to assist you in regard to any clarifications or other information you require.
- All reservations are made in accordance with current schedules. Any change in scheduling or delays and the resulting impact on arrangements are not the responsibility of CruiseEscapes.
- Quotes are generally valid for 24 hours, however, please check at time of enquiry. Airfares are valid at the time of quoting only.
- The amounts displayed exclude any credit card merchant fee surcharges.
- Packages, cruises and flights are subject to price and schedule change without notice and subject to availability.
- Terms and conditions apply to all bookings. It is the responsibility of the client to request and familiarise themselves with the terms and conditions for their particular travel.
- Your booking may be cancelled if the deposit and / or final payment is not received by the required date stipulated by the supplier.
- It is the responsibility of the client to ensure booking details are correct and all passenger names are correct and match passports. Name changes and booking changes incur penalties.
- All government fees, port charges, surcharges and taxes are subject to change without notice until final payment is made and tickets have been issued.
- Cancellation and amendment fees apply to all bookings once a deposit has been received.
- It is the responsibility of the client to ensure they are aware of the latest travel advice issued by the Australian Government and the latest health information for the destinations they are travelling. Information can be found at:
- CruiseEscapes strongly recommends that clients purchase adequate travel insurance cover for their destinations.
- The CruiseEscapes Programme is valid for a period of one (1) year (between 25 May 2009 and 31 March 2011) and the CruiseEscapes Voucher will only be issued to KrisFlyer member(s) of Singapore Airlines residing in Australia within this period.
- The redemption of the CruiseEscapes Voucher using KrisFlyer miles is subject to the terms and conditions of the KrisFlyer Programme. The KrisFlyer Programme redemption discounts for award tickets and free upgrades, as specified from time to time, are not applicable for the redemption of CruiseEscapes Vouchers.
- Once the CruiseEscapes Voucher is issued, the KrisFlyer member is to contact CruiseEscapes to purchase the cruise package. The Terms & Conditions of the cruise packages e.g. cancellations and changes to bookings, are subject to the rules of the individual cruise lines. Singapore Airlines is not liable for the CruiseEscapes Packages purchased by KrisFlyer members.
- To be able to redeem CruiseEscapes Vouchers using your KrisFlyer miles, the KrisFlyer member needs to satisfy the following criteria:
- (a) Must be a KrisFlyer member residing in Australia. You must have an Australian mailing address under your KrisFlyer account.
- (b) KrisFlyer member must have a valid email address registered under his/her KrisFlyer account. The CruiseEscapes Voucher confirmation will be sent to this email address only within three (3) working days.
- (c) KrisFlyer member must have sufficient KrisFlyer miles in his/her KrisFlyer account to redeem the CruiseEscapes Vouchers. KrisFlyer members are not allowed to purchase mileage top-up for the purpose of redeeming CruiseEscapes Vouchers.
- CruiseEscapes Vouchers are non refundable and non-exchangeable for cash or miles or other vouchers after they are redeemed.
- CruiseEscapes Vouchers are valid for one (1) year from date of issue.
- CruiseEscapes Vouchers will not be re-issued if lost.
- CruiseEscapes Vouchers are transferable.
- CruiseEscapes reserves the right to change the terms and conditions at any time without prior notice.
- CruiseEscapes travel is facilitated through:
|CruiseEscapes Pty Ltd:|
|ABN# 54 105 542 176|